Privacy Policy

Last updated: December 20, 2024‍

This website is owned by Project Abacus, LLC (hereinafter “we” or “us”) and this Privacy Notice (“Notice”) applies across the Better Bookkeeping platform, including all websites that we own and operate and all services we provide, including our internet-based accounting and financial services products, and any other apps or services we currently offer or may offer in the future (hereinafter “services”). By visiting and/or using this website, you are confirming that you agree to the Policy and your continued use of our site constitutes your continued acceptance of the terms in this Notice. Your use of this website and any information you contribute to or provide to us are potentially subject to this Notice.

Who we are

In this Notice, the use of the terms ‘we’ (or ‘our’ or ‘us’) means Abacus Labs, LLC and any subsidiaries controlled by (or under common control with) Abacus Labs, LLC. We are a Texas limited liability company based in Houston, Texas.  We provide end to end tax and financial service for founders and soloprenuers based or doing business in the United States.

What information we collect

“Personal data” here is a term of art that means any information that may be used to identify you, like your name, email, address, telephone number, bank account details, mailing address, payment information, support requests, published comments and any other information you provide through your use of this website or our services.

How we collect data

When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorized into the following:
‍
Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. Users just visiting our website may sign up for our email list or a free trial and provide personal data; customers provide all manner of personal data, and other users or visitors may provide personal data through social media, during educational events, or in seeking technical or other support. Certain personal data is required to use and/or access our website and services. You may also provide us personal data belonging to someone else that you have a right and need to use and retain in your business.
‍
Information we collect automatically: When you visit our website or use certain services, we automatically collect some information about you, like your IP address, device type, or other pages browsed and links you clicked on. This information is useful for us as it helps us get a better understanding of how visitors use our websites and services so that we can continue to optimize user experiences.
‍
Cookies: Some of this information is collected using cookies and similar tracking technologies. We do not include any personal data in cookies. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You can accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of our website may not work properly or at all.  
‍
Information we get from third parties: Other than information we collect directly from you, we also might collect personal data about you from third-parties and public records.

How we use your data

We primarily use personal data to operate our websites and provide you with services you request, and to facilitate the provision of services to you. We may also use your personal data for other purposes, which may include the following:

To communicate with you about products or information you’ve requested, information we are required to provide you, functional issues related to the website or services, research-related or product development questions, and marketing information regarding new or related products.
‍
To support you in issues related to website functioning or substantive accounting or financial questions. 
‍
To enhance our website and services or develop new products.
‍
To protect: So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our terms of use.
‍
To market to you directly through targeted ads from us or third parties.
‍
To aggregate and anonymize: We may use information that is aggregated and anonymized or de-identified so that it is no longer reasonably associated with an identifiable person for any business purpose.

How we disclose your data

We will only share or disclose your personal data to third parties in accordance with the following:

• share with other companies who are controlling, controlled by, or under common control with Abacus Labs, LLC.
• third parties who are service providers or partners who facilitate or support the functioning of our website or other tools involved in our services.
• regulators, law enforcement bodies, government agencies, courts or other third parties, where we believe access to your personal data is required by applicable laws or regulations, or to exercise, establish or defend our legal rights. 
• Counter parties to transactions involving any part of our business, under contractual confidentiality and non-disclosure obligations.
• other people where we have your consent.

International data transfers

When we share data, it may be transferred to, and processed in, countries other than the United States. If we need to disclose your personal data to third-parties outside of the US, we will put safeguards in place to ensure your personal data remains protected.

Security

We maintain security safeguards to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity (and, if necessary, to prosecute those responsible for breaches and misuse). Our safeguards are designed to protect your information and ensure its confidentiality, integrity and availability. While we strive to protect your information, we cannot guarantee absolute security of your personal information. We will notify you if there is a breach of our security where required by law or deemed necessary.

Retention

We will retain personal data for as long as we have a business need for such information, including but not limited to provide you with services or when dictated by legal, tax or accounting requirements. After the termination of our business need, we will retain personal data for as long as necessary to comply with our business and data retention needs. Once we no longer have a business need to retain your data, we will delete it. 

Updates

We may update this notice from time to time and may provide notice of such updates by updating the “Last updated” date herein.

Your rights

You have the right to update, edit, or delete your information from our database. You may “unsubscribe” from any of our lists at any time, by clicking the “unsubscribe” button at the bottom of any email we send you from our list. Should you wish to request access to information that we have about you, correct or edit any information, or unsubscribe from our email lists, and/or remove or delete your information from our database, you also have the option to do so at any time, free of charge, by making a request to us at the contact information in the next section. Likewise, if you wish to object to how we are using your personal data, contact us. We will review and investigate your complaint and try to respond within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.

Your California privacy rights

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request to the contact information in “How to Contact Us” below.

Users outside the USA

If you are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing personal data collection, use, and disclosure that differ from United States laws, please be aware that information we collect will be processed and stored in the United States or in other countries where we or our third-party services providers have operations. By submitting your personal information, you expressly consent to having your personal data transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where you reside or are a citizen.

How to contact us

To reach us regarding this Notice, website or our services, please contact us at hello@betterbookkeeping.com.